If transcoding error occurs, try resubmitting the file or delete the file and re upload the same file after checking the source file for any abnormalities like bit rate, codec, etc. If the issue still persists, please contact eMAM Customer Support at support@emamonline.com.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add support@emamsolutions.com to your trusted senders list in your email software.